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Kuch bhi poochhna ho? Seedha humein likho

Order help, tracking, wrong ya damaged item, bulk enquiry ya bas feedback—har message padha jaata hai. Zyada tar replies 24 ghante ke andar, WhatsApp par usse bhi jaldi.

💬 WhatsApp par fastest↩️ 7-day easy return📦 Pan-India + COD
Baat karne ke saare tareeke

Jaise comfortable ho, waise pahuncho

Fastest chahiye to WhatsApp best hai. Detailed baat ya attachments ke liye form ya email use karo.

💬 WhatsApp +91 9832899884Order help & tracking · Mon–SatFastest reply ✉️ Email Us ritikkumar0116@gmail.comDetailed queries · 24–48 hr reply 📞 Call Support +91 9832899884Mon–Sat, 10:00am – 7:00pm 📍 Registered Address 384/8 Shastrinagar, Bhagwanpur, Kharagpur, West Bengal - 721301Chaska Stories (A Brand of Hersmile) · FSSAI: 22826197000257

🕒 Support hours

Mon – Sat 10:00am – 7:00pm
Sunday Bandh (WhatsApp par likho)
Dispatch 24–48 hrs

Orders raat ko bhi le rahe hain—queries ka reply working hours mein aayega.

🏢 Company & Business Info

Brand Owner / Operating Entity Chaska Stories (A Brand of Hersmile)
FSSAI License No. 22826197000257
Registered Address 384/8 Shastrinagar, Bhagwanpur, Kharagpur, West Bengal - 721301, India
Contact Number +91 9832899884
Support Email ritikkumar0116@gmail.com
Delivery Timeline 7 – 10 Business Days (Pan-India)
Returns & Damaged Items Covered within 48 hours of delivery for rare transit damages (unboxing proof required)
Message bhejo

Form bharo, hum reply karenge

Order-related ho to Order ID zaroor add karna—usse hum turant dekh paate hain. * waale fields zaroori hain.

Naam likhna zaroori hai
Sahi email daalo
Sahi number daalo
Ek reason choose karo
Thoda message to likho (min 10 characters)
Submit karke aap chahte ho ki hum aapse iss query par contact karein.
✅

Message mil gaya!

Shukriya! Hum working hours mein jald hi reply karenge. Urgent ho to WhatsApp par ping kar do—wahan fastest hai.

Shayad answer yahin mil jaaye

Common cheezein, ek click mein

Likhne se pehle ye dekh lo—zyaadatar sawaalon ka jawaab yahan hai.

📦

Order track karo

Dispatch ke baad tracking link SMS/email par aata hai. Order ID ready rakho.

Kaise? → ↩️

Shipping & returns

₹499+ par free shipping, COD available. Wrong/damaged item par 7-day replace.

Policy dekho → 🎁

Bulk / B2B & gifting

Shaadi, corporate gifting ya reselling ke liye special pricing available hai.

Enquiry karo → 🧾

Ingredients & FSSAI

Har pouch par ingredients, nutrition, batch aur best-before clearly printed.

Details →
Bulk & wholesale

Badi quantity chahiye? Baat karte hain

Corporate gifting, shaadi ke hampers, office snack boxes ya reselling—25+ units par custom pricing aur branded packing options. WhatsApp par "BULK" likho ya form mein reason choose karo.

WhatsApp par BULKForm bharo
Poochhne se pehle

Contact ke quick sawaal

Reply kitne time mein aata hai?
WhatsApp par working hours mein aksar kuch ghanton mein. Email aur form par 24–48 hours ke andar. Sunday ko team off rehti hai—message padh lete hain, reply Monday ko.
Apna order kaise track karun?
Order dispatch hote hi aapko courier ka tracking link SMS aur email par milta hai. Nahi mila? WhatsApp par apna Order ID bhejo, hum status bhej denge.
Wrong ya damaged item aaya to?
Bilkul cover hai. Delivery ke 7 din ke andar unboxing photo ke saath WhatsApp/email par likho—hum replacement ya refund arrange kar dete hain. Koi jhanjhat nahi.
Bulk order ka minimum kya hai?
Custom bulk pricing generally 25+ units se shuru hoti hai. Corporate gifting aur reselling ke liye alag slabs hain—form mein "Bulk / wholesale" choose karo ya WhatsApp par "BULK" likho.
COD available hai kya?
Haan—Cash on Delivery most pincodes par available hai. ₹499+ ke order par shipping free. Checkout par aapka pincode automatically confirm kar dega.
Abhi tak try nahi kiya?

Sawaal baad mein, pehle chakh ke dekho

12-flavour Trial Box se shuru karo—har flavour ka taste-size pack, free shipping ke saath. Favourite milte hi full pouch mangao.

Sab flavours dekho